Legal
Terms & Conditions
Please read these terms carefully
Last Updated: January 2024
Agreement to Terms
By accessing or using Hostracer's services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.
Service Description
Hostracer provides web hosting, domain registration, and related services. Our services include:
- Shared Web Hosting
- Reseller Hosting
- VPS Hosting
- Domain Registration & Transfer
- SSL Certificates
User Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Use services in compliance with all applicable laws
- Maintain backups of your data
- Pay for services in a timely manner
Prohibited Activities
The following activities are strictly prohibited:
- Hosting illegal, defamatory, or infringing content
- Sending spam or unsolicited bulk emails
- Running malicious scripts, malware, or phishing sites
- Attempting to breach server or network security
- Using excessive server resources that impact other users
Payment Terms
- All prices are in Indian Rupees (INR) unless stated otherwise
- Payment is due at the time of purchase or renewal
- We accept UPI, Net Banking, Credit/Debit Cards
- Services may be suspended for non-payment
Service Level Agreement
We guarantee:
- 99.9% network uptime guarantee
- 24/7 technical support availability
- Service credits for downtime exceeding SLA
Limitation of Liability
Hostracer shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you for the services in the preceding 12 months.
Contact Us
If you have questions about these Terms, please contact us: