Refund Policy
7-Day Money Back Guarantee on all hosting plans
Last Updated: January 2024
7-Day Money Back Guarantee
We're confident you'll love our services. If you're not satisfied within the first 7 days, we'll refund your payment in full – no questions asked.
Eligible Services
The following services are eligible for our 7-day money back guarantee:
- Web Hosting Plans (Iron, Silver, Golden)
- Reseller Hosting Plans
- VPS Hosting (First month only)
Non-Refundable Services
The following services are not eligible for refunds:
- Domain Name Registrations
- Domain Renewals & Transfers
- SSL Certificates
- Dedicated IP Addresses
- Administrative fees
- Services terminated due to TOS violations
Refund Timeline
How to Request a Refund
Open a Support Ticket
Log in to your client area and open a refund request ticket.
Provide Details
Include your account email, service details, and reason for refund request.
Review Process
Our team will review your request within 24-48 hours.
Refund Processed
Approved refunds are processed within 5-7 business days to your original payment method.
Refund Methods
Refunds will be processed using the original payment method:
- UPI/Net Banking: 3-5 business days
- Credit/Debit Card: 5-7 business days
- Account Credit: Instant (for future purchases)
Questions?
If you have any questions about our refund policy, please contact our support team: